Privacy Policy.
1. Introduction
Polar Tint (“Polar Tint”, “we”, “us”, “our”) operates polartint.com and its location subdomains (henderson.polartint.com, summerlin.polartint.com, springvalleyranch.polartint.com, parkernorth.polartint.com, and future locations). This Privacy Policy explains how we collect, use, and protect information from visitors and customers.
By using polartint.com or any Polar Tint location subdomain, you agree to the terms below.
2. Information we collect
Information you provide
- Contact information (name, phone, email) you submit through location-subdomain lead-generation forms, chat receptionist conversations, or in person at a Polar Tint location.
- Service inquiries — details about the vehicle, property, or commercial application you’re asking about.
- Hiring information — resume, role of interest, and contact information submitted through Polar Tint hiring forms.
Information we collect automatically
- Usage data — pages visited, time on site, referring URL, device type, and approximate location (country/region, not precise).
- Cookies and similar technologies — see our Cookie Policy.
3. How we use information
- Respond to your inquiry and book service at the closest Polar Tint location.
- Confirm install warranty records in the Polar Tint network database.
- Improve our website and customer experience.
- Send service follow-ups, satisfaction surveys, and (with consent) periodic Polar Tint updates.
4. How we share information
We do not sell personal information. We share with:
- The Polar Tint location handling your inquiry (e.g., if you submit a form on henderson.polartint.com, your information is routed to that location’s team).
- Service providers who help us run the website, host data, and manage communications (e.g., our marketing platform vendor).
- Legal authorities when required by law (e.g., subpoena).
5. Data retention
We retain customer information as long as necessary to honor warranty claims (the Lifetime Polar Tint Promise can last for years), provide ongoing service, comply with tax/legal obligations, or resolve disputes. Hiring information is retained for 1 year unless you become a Polar Tint employee.
6. Your rights
Depending on your state of residence, you may have rights to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion (subject to warranty/legal retention requirements).
- Opt out of marketing communications.
- Restrict or object to certain processing.
To exercise these rights, contact your local Polar Tint location directly — see the locations page.
7. Children
polartint.com is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided information, contact us and we will delete it.
8. Security
We use industry-standard security practices to protect information — encrypted connections (HTTPS), secure form handling through our marketing platform vendor, and limited access controls on customer data.
9. Changes to this policy
We may update this Privacy Policy. Material changes will be noted on this page with an updated date.
10. Contact
For questions about this Privacy Policy, contact your nearest Polar Tint location through its location subdomain, or visit the locations page.